TESTIMONIALS

Recommendations for Kim Carmassi . . .

Below are some reviews and comments from some of the Kim's past clients:

***Kim, once again, thank you so much for guiding us through this process. We had so many twists and turns trying to figure out the best way to get our dream home in this crazy market. Every step of the way you were there to guide us and give advice until we found this house. Then the real work began 😅! I’d forgotten how stressful buying a house really is and at such a high purchase
price, the stakes felt even higher! So, knowing you were there taking care of everything, coordinating with the sellers and driving things forward was an enormous comfort. Thank you so much for everything! -Brett Williams
***Kim was an integral piece in our home buying process. Her expertise in the real estate market and loan process was second to none! She made herself available to answer all our questions, view potential homes, and provide with all pertinent information during our purchase. Her communication was prompt and her loan officers took the time to sit down with us and explain the entire process of purchasing our first home. We cannot thank Kim and her team enough! We highly recommend working with her, whether selling or buying your next home!
-Eric Newton & Brenda Diaz

***My husband Chris and I first met Kim Carmassi in January of 2006, when we first started thinking about a move. At the two dozen or more open houses we'd been to, we'd come into contact with just as many real estate agents, and had heard all of their sales pitches. We honestly weren't convinced of the "value" of an agent, and were seriously considering trying to sell our current property on our own. All of that changed when we met Kim. Not only was she a refreshingly sincere and warm person, we could immediately sense that she loved her job and would do anything she could to help people like us navigate the sometimes overwhelming process of buying and selling a home. We knew she was going to do what it took on the day we met her -- she happily entertained our one-year-old while my husband and I took our time walking through an open house. We continued to be amazed by Kim's willingness to go outside of her role as "agent" throughout our buying and selling process. Kim, while being one of the kindest and most trustworthy people I've ever met, is also an extremely savvy and knowledgeable agent. I'm fully confident that had we had another agent, we probably wouldn't be living in our dream house (yes, we found it!). Our deal required someone with expert people skills and a depth of real estate knowledge (there was a lot of interest in the property). I now understand how important it is to have an agent that works well with others, particularly during the negotiation process. Kim's likability, I believe, in addition to her knowledge and perceptiveness, were key elements in our offer being accepted. These qualities also came into play with the sale of our home. While other comparable homes stayed on the market, ours sold fairly quickly during a slowdown, and I fully attribute this to Kim's expertise.
My husband and I wholeheartedly recommend Kim Carmassi's real estate services. She's dedicated and fully committed, reliable and goes way beyond what is expected of a typical agent. Additionally, and most importantly, we trust Kim. Not only will she always be our agent, but we now consider Kim to be one of our very good friends. If you have more questions about Kim's services or her character, please don't hesitate to give me a call personally. I'd be happy to talk to you. Sincerely, Susie Gaffney 408.998.9882

***We want to let you know how grateful we are to Kim Carmassi for helping us make the transition from our first home to our beautiful new home. Kim was very professional, hardworking, and supportive throughout the entire process. From the moment we met her at an open house, we were impressed with her real estate knowledge and her excellent communication skills. Kim inspired our confidence and was able to explain what was involved in selling our present home and purchasing a new one more clearly than any other agent we'd spoken with in the last couple of years. Even though we didn't buy the house where we met Kim, we knew immediately she was the right agent for us!
When we finally found our dream home with Kim's help, we were concerned about the effort it was going to take to sell our existing home and purchase the new one. Kim was there for us each step of the way, promptly returning phone calls and getting back to us with clear answers to our multitude of questions. Since we purchased our new home without a contingency and with only a 30-day escrow, we were anxious to get our first home sold. Kim helped us come up with the correct listing price and helped us prepare it for a quick sale. She staged our home beautifully using some of her own supply of furniture and accessories, making it appear spacious and updated. She put so much effort into helping present our home to buyers that we had seven offers and sold our house for over asking price, within a week.
Throughout our transaction, Kim demonstrated the utmost integrity and honestly. She was a delight to work with because of her friendly easygoing personality, eye for detail and amazing memory. We are now settled in our new home and loving our new life, and feel so thankful to Kim and Coldwell Banker for making this all possible. We would highly recommend Kim to anyone buying or selling a home, confident that they would be extremely satisfied with her services. Sincerely, Pam and Terry Wilson

***We met Kim Carmassi at an open house 2 years ago when we started looking at condos in the south San Jose area. We hit it off right away, so we asked her to assist us in finding the right home for us to start a family. From looking at Kim's normal operating area, we were pretty sure that she was used to getting commissions on properties almost twice as much as our budget allowed. This however made no difference to her. She always made us feel like a priority. Kim was easy to get a hold of, and she always went the extra mile for us. There were many times when we called her in the afternoon to see a property that just popped up on the market. She would juggle her schedule around, and get us in for a walk-through that same night. This responsiveness, in combination with her knowledge and regular updates, gave us confidence that she would do everything it took to get us into the right house. Kim is also very kind, lighthearted, and calming to work with. This was an invaluable trait during something as stressful as buying our first home.
Above all, we admire her honesty. With the economy failing, we felt that there were a lot of desperate people out there (ie. other realtors, mortgage brokers, etc) trying to push us to do whatever would earn them a commission. Kim was not like this. She spent 2 years showing us close to 70 homes, and never once pressured us into anything! She even talked us out of a few homes because she knew the repairs would be out of the budget. Before the bottom of the market, she told us not to rush, as housing wouldn't not be taking off anytime soon. Sure enough prices dropped a month later. It was this honesty that convinced us that we could trust Kim completely. After 2 long years of searching for the right "2 bed, 1 bath condo" Kim's patience. along with the down market allowed us to settle into a beautiful 4 bedroom, 2 bathroom single family home in a quiet, safe neighborhood with a view of the hills and great school district!!Kim turned our home buying process from stressful to delightful. We will never recommend another realtor! Feel free to contact us anytime if you have any questions about her services. Chris and Erin Smead 408.621.9527

***To say that my first home buying experience was abnormal is an understatement. I could not have navigated through this challenging sale without my realtor, Kim Carmassi. During the property search, including the 20th place we looked at and beyond, Kim always greeted me with a friendly smile and a print-out of the full MLS entry. Given my detail oriented nature, this up-to-the-minute dose of information was always appreciated. She was always able to accommodate my difficult business travel scheduled for viewings, even if it meant some early Saturday mornings. We'd been looking for a few months when a short sale finally dropped its price to within my budget range. Long story short, this is the property that ended up being my new home with some significant elbow grease on both of our parts. I put a very low offer in, taking into account the cost of renovation that was necessary to fit its' atrocious state: pet odor throughout, stains on walls and carpet, holes and garbage. It was during this short sale process where Kim truly shined. Sandwiched between two of my business trips, my closing process was a very rapid seven days. She was patient and responsive with the enormous number of detailed question I had. Kim coordinated the inspections and walk-through with my contractor, delivered copies of the condo documents to my doorstep, as well as managed the relationship with a not-so-responsive realtor for the seller. She came to all my loan appointments, the title signing and again endured my never ending list of questions at all turns. When we finally closed, two days before I left for China on business, the saga was not yet over. The seller had left a significant amount of belongings and garbage (knee-high) in the garage, crawl space and various rooms of the home. Kim took it upon herself to see that I came back to something I could begin to see myself living in. She got five truckloads of junk out of there and a cleaning service to sweep and scour over the place so that by the time I returned, I felt I had a somewhat clean slate and could begin work with my contractor.
Throughout, Kim was friendly, encouraging, understanding and true to each commitment she made. She's a model of commitment to client satisfaction and it was a pleasure to work with her. Sincerely, Sarah Knoop

***Good Afternoon Kim, I'm writing to express to you just how much I appreciate all of your hard work, dedication and overall great attitude while I was searching for and then buying my home. Because of everything you did for me, all of your patience and hard work, I'm in a lovely
home and in my favorite neighborhood, Willow Glen. And you were a joy to work with! Whenever anyone asks me for a great realtor recommendation, I always say, "Use Kim! She's the best" In fact, my friends Jerry and Vanessa used your services and they're now in their dream home - all because of you. Thank you again for everything! Sincerely, Karen Morvay